The Trouble with “Derailers”
The Center for Creative Leadership’s research on executive success and failure identified the significance of “derailers,” and how they differ from mere weaknesses. They studied leaders who made it to at least the G.M. level, but then their careers had involuntarily stalled, or they had been demoted, fired, or asked to take early retirement. They reported that a derailer is not just a weakness, but a weakness that becomes a “fatal flaw” if not corrected.
Common Mistakes of Developing Leaders
Developing an Overview
- Not taking boss’s goals fully into account
- Assuming vs. asking what’s needed (too much of the wrong kind of help)
- Failing to ask
- Relying on the perspective of their own discipline
Creating a Vision
- Focusing only on short-term results (crisis management)
- Not finding true models of excellence to use as a frame of reference
- Forming a private vision incompatible with corporate objectives
Identifying Critical Success Factors
- Not looking for underlying causes
- Reading only intuitive issues
- Reading only data and hard issues
- Not willing to take a stand (risk taking)
Objective Self-Assessment
- Not creating an environment to get candid feedback
- Not verifying their own impressions of their skills
- Not identifying the corporation’s standards of excellence
Selecting Champions
- Not seeking and developing good mentor models
- Selecting on chemistry alone
- Ignoring chemistry and the style of subordinates
Monitoring Systems
- Relying on the data that’s easiest to get
- Putting too much confidence in thin evidence
- Not finding the time to establish and review controls
Maintaining Leadership
- Failing to reinforce one or two themes repetitively
- Expecting others to be self-motivated
- Under or over utilizing negative motivators
Chally’s initial longitudinal research (sponsored by NASA) included a 5-year study that documented five levels of leadership or management succession and identified the most common points of failure as careers advanced.
Our previous Global Leadership Research Project (highlighted in Chief Executive Magazine and also featured in Chief Learning Officer Magazine) has further refined our understanding. Leadership Derailers are misunderstood if they are described as either a weakness or overused strength, though these certainly are seldom success drivers. True derailers, or “fatal flaw” is a misapplication and the lack of insight to recognize and thus correct one or more key competencies required to safely steer the corporate ship through both calm and troubled waters to a successful business “destination.”
A “riverboat captain” analogy for a CEO is more apt than most would realize. Because the CEO’s true skill is in balancing the over or underuse of risk taking versus caution, pursuit of additional information versus intuitive decision making, self-reliance based on self-confidence versus arrogance, and a host of other compensating balance information and available resources. We think of failed executives as having personality flaws, hence the adage previous success gets you the promotion, but personality flaws will be fatal. But that explanation may be too naïve and misleading!
- Successful leaders are, first of all, self-assured and comfortable in their own skin…but never satisfied with their own abilities. When they become fully satisfied it quickly slides into arrogance
- Successful leaders recognize that innovation will often appear as bad decisions and have the perseverance to take the heat of the naysayers…but admit an error before it’s too late
- Successful leaders are insatiably curious but avoid the addiction of pursing knowledge just for its own sake
- Successful leaders need little adulation and never let their own shadow conceal their troops
We could go on with the myriad of risk factors the successful leader navigates – Research from 1000 CEOs and Chief Talent Officers has detailed a wide variety from most to least frequent. They’re critical to understand because the failure rate of Corporate CEOs, particularly in the public sector, is greater than almost any other position in the company.