Account Project Manager
Overview of position:
The position is the direct liaison between our clients and all internal departments, focusing on managing projects, production, client retention, and sales.
Nature and scope:
The position will be responsible to manage all aspects of their assigned accounts. The position will interface directly with the client to provide accurate and timely information to internal departments including production, sales, fulfillment, client support, and accounting.
Key duties and accountabilities:
- Maintain and manage assigned client base.
- Available to answer questions via phone, email, fax, and other correspondence.
- Manage and process new projects and products in an accurate and timely fashion.
- Organize and attend regularly scheduled meetings and prepare or obtain associated paperwork, agendas, action items, etc.
- Maintain and work in, Excel Spreadsheets, and Chally software systems.
- HR Assistant
- CPAS
- Determine pricing on customized projects and products.
- Review billing on a regular basis.
- Consult with clients’ product selection.
- Review assessment results as requested.
- Conduct Webinars and training sessions for the client.
- Follow all company policies and procedures as written in the employee handbook.
- All other duties as assigned.
Key skills / experience / education required:
- Must be proficient in Microsoft Excel, Word, Outlook
- Must have excellent verbal and writing communication skills to facilitate transfer of information concerning new items, rollouts, inventory management, or any specific client information.
- Bachelor’s degree in business or equivalent.
- One to three years account management experience or an equivalent combination of education and experience.
Working conditions:
A fast paced, interactive office environment with multiple projects and quick turnaround times. Constant communications with internal and external clients. Must be able to work overtime as expected and subject to workload, manpower, and timeframes for projects at manager’s discretion.
Contact:
Dean Wright
937-610-4311