InSights - What you didn't know you didn't know

Creating a performance-driven culture that focuses on customer satisfaction

Posted on: 23rd 07, 2014

Creating a performance-driven culture that focuses on customer satisfaction

Thirty years ago, customers’ primary demands were related to product quality. Once international competition met and ultimately surpassed the existing quality standards, it became critical to build quality assurance into most elements of the manufacturing process in order to remain competitive. With that accomplished, while still necessary as the price of entry, quality could no […]

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Challenges Sales Leaders of the Future Will Face

Posted on: 20th 06, 2014

Challenges Sales Leaders  of the Future Will Face

Technology. Globalization. Specialization. Speed. We see predictions about their effect on business practically every day. But while the concerns of the “CEO of the future” are often discussed and debated, what about sales? What will the sales leaders of the future need to do to compete effectively? To explore this question, Chally Group Worldwide co-founder […]

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How Much Does A Poor Sales Performer Cost? We’ll Help You Do the Math!

Posted on: 22nd 05, 2014

How Much Does A Poor Sales Performer Cost? We’ll Help You Do the Math!

Once upon a time, bad performers were measured in terms of cost of turnover. Those days are gone. The cost to source, recruit, interview, select and train are definite costs that still exist, but they are miniscule compared to the real pain today’s sales managers feel.  For the sake of building an ROI in this […]

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How to Interview Sales Candidates to Get the Real Picture

Posted on: 5th 05, 2014

How to Interview Sales Candidates to Get the Real Picture

Chally realizes that more emphasis is put on the interview than any other selection aspect. Here are key factors that experience has proven to be valuable. We’ve also included a short, practical interview example to assist in interview design. Planning Interviews While interviewing may be the most common of selection techniques, it is effective only […]

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Ten Serious Things You Should Consider When Measuring or Transforming Your Organization

Posted on: 26th 04, 2014

The business of assessment, psychometrics and industrial/organizational psychology continues to grow, but there also continues to be a lack of governance and oversight to ensure providers are actually adhering to some standard of excellence. After 40 years of partnering with numerous global and Fortune 500 companies to help provide them with best practices on personnel selection, […]

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How a Talent Audit Can Determine Alignment and Development Needs

Posted on: 26th 02, 2014

How a Talent Audit Can Determine Alignment and Development Needs

A Talent Audit provides access to employee skill comparisons and overall success potentials with a predictive accuracy similar to the way a DNA strand identifies genetic makeup of each individual.  Organizations are able to inventory a complete list of strengths and weaknesses for all key employees across every important position, with every team, or across […]

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