InSights - What you didn't know you didn't know

How the Internet Is Changing the Business Buyer

Posted on: 15th 01, 2015

How the Internet Is Changing the Business Buyer

Historically, customers relied on sales reps to provide information and expertise about the products that the customer needed to purchase. As such, sales reps in a certain sense were in the information delivery business. The typical sales rep spent much of their time carrying product information from the company to the customer. Sales calls involved […]

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Making the Most of Millennial Talent

Posted on: 9th 01, 2015

Making the Most  of Millennial Talent

Best practices for developing the next generation of employees and leaders. Based on the Global Leadership Research project – featuring the “Best Companies for Leaders” What can organizations do to engage millennial employees? Variations on this theme drive a popular and compelling discussion in talent management circles. Unfortunately, much of the evidence is anecdotal, and much […]

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Best Practices in Preventing Leadership Derailment

Posted on: 20th 10, 2014

Best Practices in Preventing Leadership Derailment

The rise of a “rock star” executive can capture the public imagination and bring positive exposure for a firm. More often, however, a high-flying executive suffers the sort of public flame-out common to actual rock stars. The result can inflict massive collateral damage to the reputation, morale, and value of a company. How do the […]

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What is Validity?

Posted on: 20th 10, 2014

What is Validity?

When people talk about psychological tests, they often ask whether the test is valid or not. What exactly does this mean? What does it mean for a test to have validity? Answer: Validity is the extent to which a test measures what it claims to measure. It is vital for a test to be valid […]

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Coaching/mentoring continues to be the most popular practice for developing leaders

Posted on: 7th 10, 2014

In the four years Chally conducted the Global Leadership Research Project, coaching/mentoring continues to be the most popular leadership development practice for both small and large companies. The practice of coaching has many variations depending on the level of formality and the allocated resources. From informal mentoring, to peer-to-peer coaching, to executive coaches, coaching others […]

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Creating a performance-driven culture that focuses on customer satisfaction

Posted on: 23rd 07, 2014

Creating a performance-driven culture that focuses on customer satisfaction

Thirty years ago, customers’ primary demands were related to product quality. Once international competition met and ultimately surpassed the existing quality standards, it became critical to build quality assurance into most elements of the manufacturing process in order to remain competitive. With that accomplished, while still necessary as the price of entry, quality could no […]

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